COURSES > BOOKING TERMS

Rands Booking Terms and Conditions

• *You will pay a deposit of £100.00 when you apply to Rands. This is non-returnable. £35.00 of this is an administration charge. The rest will be used towards the cost of your tuition fees.
• **You will pay for your lessons 4-2 weeks before your lessons start.
• Lessons can only be cancelled by sending written notice to Rands. If this notice is received 31 days or more before the course starts, a refund of all monies paid (less the deposit) will be made. Rands reserves the right to change a course if the numbers are insufficient.
• If we have to cancel a course, we will tell you straight away and help you find another course or refund your money.
• Rands will not be liable for any loss, damage, injury, expense, delay or inconvenience suffered or incurred as a result of any circumstance outside the control of Rands
• Rands liability in respect of any claims made shall not exceed the amount paid for tuition fees.

This agreement shall be governed by English Law and the parties hereto irrevocably submit to the exclusive jurisdiction of the English Courts in respect of any dispute or matter arising out of this agreement.

Rands cancellations and refunds terms and conditions

• Rands reserves the right to change or cancel courses. In this case, any fees will be repaid in full.
  
• Cancellation Charges

Student Cancellation Charges
Cancellations before arrival must be made in writing by letter and addressed to Rands. The deposit will not be returned and cancellation fees are as follows:

• Up to 31 days before the course starts: - deposit only
• 14 – 31 days before the course starts: - lose 50% course fees
• 0 – 13 days before course starts: - lose 100% course fees
• In the event of a late application standard cancellation fees apply.

Refunds

Tuition fees will not be refunded for early departure, absence or illness once a course has started. No refunds or credit will be given for early departure, absence or illness during the course. You are recommended therefore to take out insurance to cover this. Exam fees will not be returned to students who decide not to sit the exams for which they have been entered.

Insurance

We strongly recommend that every student takes out insurance to cover such events as: Cancellation or Curtailment of the course booked caused by illness, death or injury of the student or spouse, partner, sibling, parent or child.

• In the event of death or illness, we do not accept responsibility unless the cause is shown to be negligence by Rands or its staff. We do not accept liability for loss of students’ property or for extra expense incurred by circumstances outside our control including strikes, riots, war etc. Please note that these conditions replace any earlier printed version.

• Please ask for a copy of our Equal Opportunities policy if required.

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